LEGAL DOCUMENTS

Privacy Policy

Last updated: 19 October 2026

Our commitment to your privacy

Ignite Mobility respects your privacy and is committed to handling personal information responsibly and in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African law. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us or engage with our business.

Who we are

This website is operated by IGNITE MOBILITY (PTY) LTD, trading as Ignite Mobility ("Ignite", "we", "us" or "our"). Our website is www.ignitemobility.co.za. You can contact us at info@ignitemobility.co.za or +27 87 821 3251. Our physical address is Unit 8B, Building 2, 17 Bradford Road, Bedfordview, 2008.

Personal information we collect

Depending on how you interact with us, we may collect your name, job title, company name, email address, telephone number, industry, details of your enquiry, and information you provide when requesting a consultation, quotation, product information or technical support. If you become a customer or supplier, we may also collect relevant business, billing, delivery and transaction information. Our website may collect technical information such as IP address, browser type, device information and website usage data through cookies or similar technologies, as explained in our Cookie Policy.

How we use your information

We use personal information where reasonably necessary and permitted by law to:

respond to enquiries and requests for information;
prepare quotations, discuss requirements and provide products or services;
manage customer, supplier and business relationships;
arrange delivery, installation, technical support, maintenance and related services;
maintain records, administer accounts and meet legal or regulatory obligations;
operate, secure, maintain and improve our website and business systems;
send relevant marketing communications where we have an appropriate lawful basis, including consent where required.

Our lawful basis for processing

We process personal information where permitted under POPIA, including where processing is necessary for a contract or steps taken at your request before entering into a contract, to comply with legal obligations, to pursue a legitimate interest that is consistent with POPIA, or where you have given valid consent. We do not treat submission of a general enquiry as automatic consent to receive unrelated marketing messages.

Marketing communications

We will send electronic direct marketing only where permitted by POPIA. Where consent is required, we will seek it separately. Existing customers may receive communications about our own similar products or services where the legal conditions are met. You may opt out of marketing at any time using the unsubscribe option provided or by contacting us.

Sharing information

We may share relevant information with trusted service providers and technology partners where necessary to respond to your enquiry, deliver a solution, administer our systems or provide support. This may include website and CRM hosting, IT services, delivery providers, suppliers and manufacturers. We require appropriate confidentiality and security protections and do not disclose personal information without a lawful reason.

International processing and storage

Some service providers or technology partners may process or store information outside South Africa. Where this occurs, we take steps to ensure that the transfer is permitted by POPIA and that appropriate safeguards apply.

Information security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. No internet transmission or electronic storage system can be guaranteed completely secure.

How long we keep information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, for an ongoing business relationship, or to meet applicable legal, tax, accounting or other record-keeping requirements. When no longer required, information is securely deleted, destroyed or de-identified as appropriate.

Your rights

Subject to applicable law, you may ask whether we hold personal information about you, request access to it, ask us to correct or delete inaccurate or unlawfully held information, object to certain processing, or withdraw consent where consent is the basis for processing. We may need to verify your identity before responding. You may also lodge a complaint with the South African Information Regulator.

Cookies and external links

Our website may use cookies and similar technologies. Please read our Cookie Policy for details and available choices. Our website may link to third-party websites; their privacy practices are governed by their own policies.

Contact and complaints

For privacy questions or requests, contact our Information Officer at [CONFIRM INFORMATION OFFICER NAME OR ROLE AND CONTACT EMAIL]. General enquiries: info@ignitemobility.co.za | +27 87 821 3251. You may contact the Information Regulator at www.inforegulator.org.za or lodge a POPIA complaint via POPIAComplaints@inforegulator.org.za.

Changes to this policy

We may update this policy to reflect changes in our operations, technologies or legal obligations. The updated version will be published on this website with a revised date.

Terms & Conditions

Last updated: 19 October 2026

About these terms

These Terms & Conditions govern your access to and use of www.ignitemobility.co.za (the "website"), operated by IGNITE MOBILITY (PTY) LTD, trading as Ignite Mobility. By using this website, you agree to these website terms, subject to any rights that cannot lawfully be excluded. If you do not agree, please discontinue using the website.

Website information

Ignite Mobility provides information about enterprise mobility, automatic identification and data capture (AIDC), barcode scanning, RFID, printing, labelling, software, device management and related services. The website is intended to provide general information and facilitate enquiries. Product descriptions, illustrations, specifications, availability and other information may change without notice.

Enquiries, quotations and orders

Submitting an enquiry or requesting a quotation does not constitute an order or create an obligation for Ignite to supply products or services. Unless expressly stated otherwise, quotations are subject to confirmation of requirements, stock availability, applicable taxes, delivery costs and any additional terms provided with the quotation. Any purchase, implementation, service or support arrangement is governed by the terms agreed in the applicable quotation, order, contract or service agreement, together with any mandatory rights under South African law.

No professional or technical guarantee

We aim to keep the website accurate and useful, but the information is general and should not replace a technical assessment of your specific operating environment. Product suitability, compatibility and performance depend on the intended application, configuration and other relevant conditions. Please contact Ignite for advice tailored to your requirements.

Intellectual property

Unless otherwise indicated, website text, graphics, layout and other original content are owned by Ignite Mobility or used with permission. Product names, logos and trademarks belonging to our technology partners remain the property of their respective owners. You may view and print website content for personal or internal business reference, but may not reproduce, distribute or commercially exploit it without the relevant owner’s permission, except as allowed by law.

Acceptable use

You agree not to misuse the website, attempt unauthorised access, introduce malicious software, interfere with its operation, submit unlawful or misleading information, or infringe the rights of Ignite or others.

Third-party websites

Our website may contain links to third-party websites, including technology partners. These links are provided for convenience. We do not control third-party websites and are not responsible for their content, availability or privacy practices.

Availability and limitation of liability

We take reasonable steps to maintain the website but do not guarantee uninterrupted access or that it will always be error-free. To the extent permitted by applicable law, Ignite will not be liable for losses arising solely from reliance on general website content or from temporary website unavailability. Nothing in these terms excludes or limits liability or consumer rights where doing so would be unlawful, including rights under the Consumer Protection Act where applicable.

Privacy and cookies

Our collection and use of personal information are described in our Privacy Policy. Information about cookies and visitor choices is set out in our Cookie Policy.

Applicable law

These website terms are governed by the laws of the Republic of South Africa, subject to any mandatory legal protections that apply. Any dispute will be dealt with by a court or other competent forum having jurisdiction.

Company details and contact

Changes to these terms

We may amend these terms from time to time. The version displayed on the website applies to use of the website from the date of publication. Changes do not retrospectively alter an existing contract unless lawfully agreed.

Cookie Policy

Last updated: 19 October 2026

What are cookies?

Cookies are small text files stored on your computer, phone or other device when you visit a website. They help a website operate securely, remember certain preferences and, where enabled, provide information about how visitors use the site.

How Ignite Mobility uses cookies

Ignite Mobility uses the Odoo website platform. We use cookies needed for core website functions, such as security and session management. Depending on which features and third-party services are enabled, we may also use optional cookies to understand website usage, recognise referral sources or support marketing activities. Optional cookies are not required for basic website access.

Types of cookies

Essential session and security cookies support the operation and protection of the website. Certain preference cookies, such as those remembering a selected language, may also be treated as essential by Odoo. Disabling or deleting these cookies can affect some website functions.

Interaction and referral cookies, if enabled, may record how visitors arrived at the website or interacted with particular pages and features. Analytics cookies, if enabled, help us understand website traffic and improve content. Advertising or marketing cookies, if enabled, may support campaign measurement or relevant advertising. These optional categories depend on the services actually configured on our website.

Managing your cookie preferences

You can review or change your choices by selecting “Update My Cookie Preferences” on this page. Where optional cookies are enabled, you can accept all cookies or continue with essential cookies only. You can also delete or restrict cookies in your browser settings. Blocking essential cookies may affect website functionality.

Third-party services

Some website functions may use third-party services, such as analytics, advertising or embedded content. Where those services are enabled, they may set their own cookies and process information in accordance with their applicable privacy notices. Please see our Privacy Policy for more information about how we handle personal information.

Information about specific cookies

The cookies in use can change when website features or services are updated. We aim to provide accurate information about the cookies used on this website, including their purposes and, where relevant, their duration. Please contact us at info@ignitemobility.co.za if you have questions about our use of cookies.

Updates to this policy

We may update this Cookie Policy to reflect changes to our website, its technologies or applicable requirements. The revised version will be published here with an updated date.